Let's Talk
Contact Us
Have questions about our tours? Want to customize an experience? We'd love to hear from you.
(+84) 971 986 466
Fastest way to reach us
hanoitravelmate@gmail.com
We reply within 24 hours
Location
8B5 Cam Hoi St, Hai Ba Trung District, Hanoi Capital, Vietnam
Vietnam
Book Your Tour on WhatsApp
Send us a message with your preferred dates and group size. We'll get back to you within minutes.
Message Us on WhatsAppContact & Booking Questions
What is the fastest way to reach you?
WhatsApp is the quickest option — we usually reply within minutes during business hours. Email works too; we respond within 24 hours.
Can I customize a tour before I book?
Yes. Message us on WhatsApp with your dates, group size, and interests. We will suggest the best private tour and adapt the route to your preferences.
Which languages can your guides speak?
Our guides can lead private walking tours in English, French, German, and Spanish. Tell us your language when you contact us.
How do I confirm my booking?
Send your preferred date, tour, and number of guests on WhatsApp. We confirm availability and share meeting details once your tour is reserved.
Where are you based?
Our office is at 8B5 Cam Hoi St, Hai Ba Trung District, Hanoi. Tour meeting points are near Hoan Kiem Lake — we send exact details when you book.